In addition to providing promotions, event and marketing staff we are also able to provide a range of services designed to enhance your customer experience, increase the number of people visiting your centre and monitor tenant satisfaction.
Retailer Support Services
We are able to help you develop and maintain tenant satisfaction by providing a range of retailer support services including new store opening support, refurbishment assistance and more.
Centre Management Research
In addition to retailer support we provide specific customer and tenant research to help you better understand customer and tenant needs. This service is provided by our parent company, The Realise Group, who specialises in Mystery Shopping, Voice of the Customer, Net Promoter Score and Reward & Recognition programs specific to Centre Management needs.
Concierge Personal Service
Realise People Solutions has experience developing a unique and memorable concierge service committed to ensuring VIP shoppers have the ultimate personal shopping experience.
Personal concierge services can be incorporated within existing customer services desk operations or established as a separate roaming service to assist with retailer information, directions, transport and more.